Ivan S.: Hi, Louis
Ivan S.: Welcome to SiteGround, glad to have you over
Ivan S.: Hope you’re doing well today
Louis Moore: Hi Ivan Today has been a good day.
Ivan S.: Glad to hear it
Louis Moore: I wish to be able to manage my 2 domains. The first question is How do I change the Domain Name and Password for my primary account at cmbuildpress.com. have
Ivan S.: Just to confirm – you would like to change your primary domain for the account, correct ?
Louis Moore: My second question is like the first. How do I change to username and password for the “addon account” at cmbuildground.com. o
Ivan S.: The 2nd domain you added is under your current account, you only 1 have one account – with one primary domain and 1 addon domain
Louis Moore: Answer to question no1: I want to change the username and password. to my primary domain.
Ivan S.: You can’t change the username but you can easily change your password for the User Area from your —-> My Details section in the User Area
Ivan S.: If you can just tell me if you wish to change the username and password for your User Area or for your site ?
Louis Moore: I only wish to change the password in both accounts,
Ivan S.: If you can tell me just where do you use the password in question, as there are a lot of passwords associated with the account, and I don’t want to mislead you in any way possible ?
Louis Moore: Ok When I sign on my computer my username and password has been saved on one computer only and I dont know what the password is so I cant sign on to a second computer.
Ivan S.: You still here, please ?
Louis Moore: yes
Ivan S.: I understand, so you can change those details from your current User Area —–> My Details section
Ivan S.: Any luck with it, please ?
Louis Moore: Where will i find My details? inj my accounts section.
Ivan S.: It’s when you login to your User Area at SiteGround
Ivan S.: It’s on the top right corner
Ivan S.: Right under your name
Louis Moore: I found it. Now its bedtime. I will investigate tommorrow. Thankyou for your help. Lou
Ivan S.: You’re most welcome
Ivan S.: Goodnight in such case
Ivan S.: And if you need any assistance tomorrow
Ivan S.: We are here 24/7
Ivan S.: So don’t hesitate to contact us
Chat Duration: 37:10
The operator is typing